Helpdesk

At the heart of the DSI Service offering is our first class helpdesk service.

Staffed by IT professionals, this is a helpdesk where you can talk to someone who really knows your systems, enabling a first time fix rate that other providers are envious of.

With state of the art remote access tools, it’s as if the support person were sitting with you at your system.    Imagine having a top quality IT professional in your room with you, right when you need them most.

Support

If a helpdesk is not quite what you need then we have a full range of other support services at your disposal.   Here are some of the options you have with DSI.

• Full/Partial Outsourcing
• 2nd/3rd Line Helpdesk
• Call-off Engineering Time
• Support Incident Packs
• Emergency On-call
• Pay-As-You-Go Support
• Holiday/Illness Cover
• Custom Support Packages